Acceptable Use Policy
Acceptable Use Policy
Overview
This Acceptable Use Policy ("Policy") is part of our Terms and Conditions ("Legal Terms") and should be read alongside them. If you do not agree with these Legal Terms, please refrain from using our Services. Your continued use of our Services implies acceptance of these Legal Terms.
Who we are
We are Lauren Mitchell, doing business as Phenomenail™, Phenomenail™ Master Educator, Phenomenail™ Education, and Phenomenail™ Precision ("Company", "we", "us", or "our"), registered in England. Our primary address is:
Phenomenail™ Creative Nexus
Lytchett House
13 Freeland Park, Wareham Road
Lytchett Matravers, Poole
Dorset, BH16 6FA
United Kingdom
We operate the website phenomenail.co.uk (the "Site") and related services.
Use of the Services
When you use the Services, you warrant that you will comply with this Policy and with all applicable laws.
You also acknowledge that you may not:
Systematically retrieve data or other content from the Services to create or compile, directly or indirectly, a collection, compilation, database, or directory without written permission from us.
Make any unauthorised use of the Services, including collecting usernames and/or email addresses of users by electronic or other means for the purpose of sending unsolicited email, or creating user accounts by automated means or under false pretences.
Circumvent, disable, or otherwise interfere with security-related features of the Services, including features that prevent or restrict the use or copying of any Content or enforce limitations on the use of the Services and/or the Content contained therein.
Engage in unauthorised framing of or linking to the Services.
Trick, defraud, or mislead us and other users, especially in any attempt to learn sensitive account information such as user passwords.
Make improper use of our Services, including our support services or submit false reports of abuse or misconduct.
Engage in any automated use of the Services, such as using scripts to send comments or messages, or using any data mining, robots, or similar data gathering and extraction tools.
Interfere with, disrupt, or create an undue burden on the Services or the networks or the Services connected.
Attempt to impersonate another user or person or use the username of another user.
Use any information obtained from the Services in order to harass, abuse, or harm another person.
Use the Services as part of any effort to compete with us or otherwise use the Services and/or the Content for any revenue-generating endeavour or commercial enterprise.
Decipher, decompile, disassemble, or reverse engineer any of the software comprising or in any way making up a part of the Services, except as expressly permitted by applicable law.
Attempt to bypass any measures of the Services designed to prevent or restrict access to the Services, or any portion of the Services.
Harass, annoy, intimidate, or threaten any of our employees or agents engaged in providing any portion of the Services to you.
Delete the copyright or other proprietary rights notice from any Content.
Copy or adapt the Services’ software, including but not limited to Flash, PHP, HTML, JavaScript, or other code.
Upload or transmit (or attempt to upload or to transmit) viruses, Trojan horses, or other material, including excessive use of capital letters and spamming (continuous posting of repetitive text), that interferes with any party’s uninterrupted use and enjoyment of the Services or modifies, impairs, disrupts, alters, or interferes with the use, features, functions, operation, or maintenance of the Services.
Upload or transmit (or attempt to upload or to transmit) any material that acts as a passive or active information collection or transmission mechanism, including without limitation, clear graphics interchange formats ("gifs"), 1×1 pixels, web bugs, cookies, or other similar devices (sometimes referred to as "spyware" or "passive collection mechanisms" or "pcms").
Except as may be the result of standard search engine or internet browser usage, use, launch, develop, or distribute any automated system, including without limitation, any spider, robot, cheat utility, scraper, or offline reader that accesses the Services, or using or launching any unauthorised script or other software.
Disparage, tarnish, or otherwise harm, in our opinion, us and/or the Services.
Use the Services in a manner inconsistent with any applicable laws or regulations.
Additional prohibitions
Accounts & identity: Sell or otherwise transfer your profile, create multiple or fake accounts to circumvent limits, bans, or offers, or impersonate any person or misrepresent your affiliation.
Automation & data capture: Use bots, scripts, or automated tools (including scraping or crawling), collect or harvest data about users without consent, or access the Services via VPN/proxy to evade regional or eligibility rules.
Security & interference: Attempt to probe, scan, or test the vulnerability of the Services; bypass, disable, or interfere with security or access controls; upload malware, harmful code, or macros; reverse-engineer, decompile, or disassemble any part of the Services; engage in any activity that could damage, disable, or overload the Services; or circumvent DRM, paywalls, or technical protection measures.
Commercial conduct: Use a buying agent or purchasing agent to make purchases on the Services; engage in bulk purchasing, reselling, or drop-shipping without approval; use the Services to advertise, solicit, or run promotions without consent; abuse discount codes, referrals, trials, or promotional offers; make fraudulent or abusive chargebacks; or submit false claims of defect, non-delivery, or unauthorised use.
Capture & copying: Copy, download, save, scrape, or export any content (videos, images, text — educational and marketing — PDFs, course files); record, screen-record, screen-grab, or rip streams, lessons, or site content; or use downloaders, browser plugins, bots, or any tools to capture content.
Reproduction & derivatives: Reproduce, distribute, publish, perform, display, or mirror any content, or create derivative works, adaptations, remixes, or translations of our content.
Redistribution & notices: Re-upload, repost, or share content on social media, marketplaces, or file-sharing sites, or remove, obscure, or alter copyright, trademark, or watermark notices.
Courses & access: Share, sell, or distribute course materials, downloads, or logins; share, sell, or transfer course files, templates, handouts, or login access; or record, copy, redistribute, or live-stream paid content or sessions.
Brand usage & passing off: Use Phenomenail™ content or brand assets for commercial purposes without written permission; frame, mirror, or deep-link to the Services without written permission; or frame, deep-link, or embed content to pass it off as your own.
AI & datasets: Use Phenomenail™ content or brand to train AI models without permission, or train, fine-tune, or feed any Phenomenail™ content into AI models or datasets.
Claims, competition & IP: Use our content to create competing courses, guides, or marketing materials; collect or mine content for databases, libraries, or inspiration boards; claim ownership of, or falsely attribute, Phenomenail™ content or ideas; infringe third-party IP (images, music, software, course content); or post medical or therapeutic claims about products or techniques.
Consequences of breaching this Policy
The consequences for violating our Policy will vary depending on the severity of the breach and the user's history on the Services.
We may, in some cases, give you a warning; however, if your breach is serious or if you continue to breach our Legal Terms and this Policy, we have the right to suspend or terminate your access to and use of our Services and, if applicable, disable your account. We may also notify law enforcement or issue legal proceedings against you when we believe that there is a genuine risk to an individual or a threat to public safety.
We exclude our liability for all action we may take in response to any of your breaches of this Policy.
Related policies & pages
How to contact us about this Policy
For questions about this Policy, contact the support team. See the Privacy Policy for how to get in touch.