Question 1

Do you ship internationally?

Accepted Answer

Orders are currently UK-only. If you’re based outside the UK, please get in touch to request a custom courier quote.

Question 2

How long will my order take to arrive?

Accepted Answer

Most parcels arrive within two to four working days once dispatched. Please allow extra time during peak or holiday periods.

Question 3

Do you deliver on weekends or bank holidays?

Accepted Answer

Couriers typically collect and deliver on working days only. Orders placed during weekends or bank holidays will be processed on the next available working day.

Question 4

My parcel hasn’t arrived. What should I do?

Accepted Answer

Start by checking your tracking link for updates. If the courier notifies us of any delivery delays, we’ll let you know via email as soon as possible. If your parcel still hasn’t arrived after seven working days, please reach out to us so we can investigate further. Please check our full Shipping Policy for more information.

FAQ

Frequently Asked Questions

Do you ship internationally?

How long will my order take to arrive?

Do you deliver on weekends or bank holidays?

My parcel hasn’t arrived. What should I do?