Cookie Policy

What are cookies?

Cookies are small text files placed on your device when you visit a website. They are widely used to make websites work, to make them work more efficiently, and to provide reporting information. Cookies set by the site owner (Phenomenail™) are called first-party cookies. Cookies set by others are third-party cookies and enable third-party features such as payments, media, or analytics.

Why we use cookies

We use first- and third-party cookies for several reasons:

• Essential — required to run our site and secure areas (cannot be switched off).

• Performance & functionality — to enhance features and stability.

• Analytics & customisation — to understand usage so we can improve content and layout. We currently use Wix Analytics only.

We do not currently use Meta Pixel or Google Analytics 4.

Your choices

You can accept or reject non-essential cookies at any time using our site’s consent tool. Click on the gear icon at the bottom of the Legal Policies.

Cookies we use

The cookies set on Phenomenail™ sites can vary over time as features change. The list below covers the core cookies commonly used on Wix-hosted sites like ours.

Essential website cookies

• Name: svSession
  Purpose: Used in connection with user login and site analytics.
  Provider: .phenomenail.co.uk (Wix)
  Type: server_cookie
  Expires: 2 years

• Name: hs
  Purpose: Security cookie (anti-tampering).
  Provider: .phenomenail.co.uk (Wix)
  Type: server_cookie
  Expires: Session

• Name: XSRF-TOKEN
  Purpose: Helps prevent Cross-Site Request Forgery (CSRF) attacks.
  Provider: .phenomenail.co.uk (Wix)
  Type: server_cookie
  Expires: Session

• Name: TS*
  Purpose: Security/anti-fraud across Wix infrastructure (various prefixes).
  Provider: .wix.com / .phenomenail.co.uk
  Type: server_cookie
  Expires: Session

Performance & functionality

• Name: fedops.logger.sessionId
  Purpose: Stability/effectiveness measurement.
  Provider: phenomenail.co.uk (Wix)
  Type: local_storage
  Expires: Persistent

• Name: bSession
  Purpose: System effectiveness measurement.
  Provider: .wix.com
  Type: server_cookie
  Expires: 30 minutes

• Name: wixLanguage
  Purpose: Saves user language preferences.
  Provider: .phenomenail.co.uk
  Type: server_cookie
  Expires: 12 months

Analytics & customisation

• Name: _wixCIDX
  Purpose: Used for site performance and analytics.
  Provider: .phenomenail.co.uk (Wix)
  Type: server_cookie
  Expires: 3 months

• Name: _wix_browser_sess
  Purpose: Browser session diagnostics.
  Provider: .phenomenail.co.uk (Wix)
  Type: server_cookie
  Expires: Session

• Name: consent-policy
  Purpose: Stores visitor preferences from the consent banner.
  Provider: .phenomenail.co.uk (Wix)
  Type: server_cookie
  Expires: 12 months

This inventory is indicative and may change as we add or remove features. We review and update it periodically.

Other technologies

We may use similar technologies like web beacons (pixels) to measure email performance or page engagement. These typically rely on cookies; if you block cookies, some features may not function.

Changes to this policy

We may update this Cookie Policy from time to time for operational, legal, or regulatory reasons. We will chane the Last Updated box to reflect the updates 

Questions?

For questions about our use of cookies or your choices, contact the support team. See the Privacy Policy for how to get in touch.